We ask for at least 24 hours notice if you need to cancel or reschedule a session. Cancellations made with less than 24 hours notice may be charged a partial session fee. If you fail to appear for a session with no written or verbal warning, then there is a full session fee charged. We understand that unexpected things happen — if you are dealing with a genuine emergency, please reach out as soon as possible and we will work with you. Abby is passionate about making treatment feel accessible and sustainable so if freqent cancellations are occurring or no shows, it is a priority for Abby to work together to try to shift things so that it’s easier to come to sessions.